Auto-Responder Tutorial
Learn how to set up and manage automatic email responses with OmyPost
Overview
Auto-responders are automated email replies that are sent when you receive an email. They're perfect for:
- Out-of-office notifications
- Customer support acknowledgments
- Lead nurturing
- Event confirmations
- Order confirmations
Key Features
Time-Based Rules
Set up auto-responders based on:
- Business hours
- Holidays
- Custom schedules
- Time zones
Smart Filters
Create targeted responses with:
- Sender filters
- Subject filters
- Content filters
- Priority filters
Templates
Use dynamic templates with:
- Personalization
- Variables
- Formatting
- Branding
Implementation Guide
1. Basic Auto-Responder
{
"name": "Out of Office",
"enabled": true,
"conditions": {
"time": {
"start": "2025-03-20",
"end": "2025-03-25"
}
},
"response": {
"subject": "Out of Office: ",
"body": "Thank you for your email. I am currently out of office and will return on March 25th."
}
}2. Advanced Auto-Responder
{
"name": "Support Response",
"enabled": true,
"conditions": {
"sender": {
"domain": "customer.com"
},
"subject": {
"contains": "support"
}
},
"response": {
"subject": "Re: ",
"body": "Dear ,\n\nThank you for contacting our support team. We have received your request and will respond within 24 hours.\n\nBest regards,\nSupport Team"
}
}Usage Analytics
Auto-Responder Usage
Response Types
Best Practices
- Keep responses concise and professional
- Include expected response time
- Provide alternative contact methods
- Test auto-responders before enabling
- Regularly review and update rules
- Monitor response effectiveness
Ready to Set Up Your Auto-Responders?
Start using OmyPost's powerful auto-responder features today.
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